At makeshopIncrease EC revenues and strengthen site credibilityIn order to,reviewand ... andUGC (User Generated Content)It is important to incorporate and utilize the
UGC tool "U-KOMIis not only text review,Review submissions with photos and videosIn addition, it is also compatible withUGC-based marketing support tool that enables collection, posting, management, and analysis of SNS content such as Instagram, X, and TikTokIt is.
In this article, we will explain in detail the features, functions, and effects of U-KOMI, as well as the steps for introducing U-KOMI in makeshop.
Contents:
U-KOMI's functions and benefits
2. steps to introduce U-KOMI in makeshop
3. makeshop "U-KOMI" collaboration points
summary
1. functions of U-KOMI and effects of its introduction
The UGC tool "U-KOMI" is not just a tool to display reviews,Improved customer experience before and after purchaseand ... andStrengthen SEO measuresMoreover, it is also possible toMeasures in AI SearchIt is a multifunctional application that contributes to the management of e-commerce sites, and its introduction is highly beneficial for makeshop users, helping them to solve various issues in their e-commerce site operations.
-Main Functions and Features
1. dynamic email & on line to obtain reviews
Send a review request by email,Post reviews directly in your emailto do so.
Review collection can be done without spending man-hours,Conversion Rate ImprovementThis leads to
U-KOMI is,Automatically determines the most effective content and timing based on user behavior data and past trends, and delivers review requests optimized for each user.The following is a list of the most common types of products that can be used in the market.
In addition to the ... e-mailAlso compatible with distribution via LINE message, high open and response rates can be expected, maximizing the review posting rate and CVR.I will do so.
2. Survey function utilizing custom questions
interpoint (interword separation)Custom Question (Survey) Items and Optionsto the review request email.
Based on response dataDeep dive analysis of customer needs and narrowed-down display of reviewsto do so.
3. automatic collection of UGC from social networking sites
interpoint (interword separation)Automatic collection of photos and videos posted by Instagram, X, and TikTok usersI will do so.
interpoint (interword separation)Utilize hashtags and mentions to post real product experiences as promotional contentCan be done.
4. Reward Linkage
. in response to actions such as review submissions,Automate point giving and coupon distributionIt is possible to do so.
For the points,Automatic point allocation to makeshop customer datato do so.
For coupons, the coupon will be automatically sent to each purchaser.Makeshop coupon code issuance and distributionto do so.
5. Implementation of U-KOMI AI
AI review summary function:AI automatically analyzes and summarizes accumulated reviewsand display it as a "Review Summary" at the top of the review. In addition,Extract and visualize up to 5 keywords (topics)I will do so.
AI review reply function: AI replies to reviews submitted by users.Analyzes reviews and automatically creates appropriate repliesThe system will automatically generate a reply in English to English reviews. For English reviews, replies are automatically created in English, and not only in Japanese,Multilingual specificationsThe first two are the following.
AI Score function:Emotional analysis by AI algorithmsis done,Emotional analysis results are displayed on the management screen based on five scores.The following is a summary of the results of the project.
Automatic translation function: reviews submitted by users,Automatic translation into the target language specified and selected by the userWe can translate your documents into The translation can be done into "Japanese", "English", "Thai", "Simplified Chinese", "Traditional Chinese", "Korean", and "French".
By using U-KOMI AI, even busy store operators,Minimize review managementThe following is an example of a product that can be used in this way.
-Advantages of the introduction of the new system
1. Improve customer satisfaction
...Posted.Reply to reviewWe ask our customers to do the same as they would do in a store.One to one customer serviceand realize theIncreased customer satisfactionBy doing,Acquisition of Repeat Customers.This leads to
2. Effectiveness as an SEO enhancement measure
UGC is recognized as relevant content for search engines,Improved reputation in organic and AI searchWe will contribute to the
3.Improve CVR (conversion rate)
The strengths of the U-KOMI UGC tool areHigh review acquisition rateThe following is located in the
The number of reviews is an important indicator related to CVR, though,The more reviews you have, the more impact on CVRIn order to do this, U-KOMI will be introduced to the market,Increased CVR in proportion to review acquisition rateto be realized.
interpoint (interword separation)It conveys a sense of actual use.By UGC or visual UGC,Eliminate customer concerns and increase purchase ratesThe following is a list of the most common problems with the "C" in the "C" column.
By introducing the UGC tool "U-KOMIEnsure reliability and transparency of reviewsBy doing,We play a role in the management of trusted websites.The following is a list of the most common problems with the "C" in the "C" column.
2. steps to introduce U-KOMI in makeshop
The U-KOMI application is,Easy to install and set upThe design of the system is such that it can be used for a wide range of applications.
-Flow of Introduction
1. Application installation
Install the makeshop application.
2. Create a U-KOMI account
Create a U-KOMI account.
3. Login and initial setup
Log in to the U-KOMI administration page.
Then follow the initial setup start guide.
Linking of order data and importing of existing reviews are done at this stage. This can be done with a single click, without spending man-hours.
Add U-KOMI tag
Add U-KOMI tags to the theme to display review content on the site.
With these four simple steps, you can easily use U-KOMI.
U-KOMI support staff will carefully assist you in setting up the installation. Please feel free to contact us.
Each step takes only a few minutes to complete.
If you are not sure how to install the tags, or if you have any trouble with other settings, please contact us on the U-KOMI administration page.Chat icon in the lower right cornerPlease feel free to contact us from
3. makeshop "U-KOMI" collaboration points
U-KOMI can be seamlessly integrated with makeshop,Increase the effectiveness of review measures while minimizing implementation effortsThe following is an overview of the main points of cooperation. Here are some of the main points of cooperation.
1.Review requests with optimal timing linked to order data
In U-KOMI,Automatic linkage of order data in makeshopThis allows the company to By this,Automatic delivery of review request emails to customers at optimal timesThe following is a summary of the results of the project.
In addition, U-KOMI also has a makeshopSupports integration with official LINE accountsThe company is a member of the Japan Society for the Promotion of Science (JSPS), a non-profit organization,Automatically send review request messages via LINEIt is possible to do so.
Utilize LINE with high open and click ratesThis allows us to collect more reviews more efficiently than by email,Improved review acquisition rateI will do so.
2.Batch import of past order data
In U-KOMI,Easily import past order information from makeshop with a single clickThe following is an example of a product that can be used in this way.
By this,Review collection for existing customers immediately after implementationThis allows for the speedy accumulation of review content.
3.Automatic import of existing reviews
accumulated within makeshop.Import existing review information into U-KOMI with a single clickIt is possible to
Integrate previously collected information assets into U-KOMI without wasting themThe following is a list of the most common types of products that can be used in the market.
Now you can try the makeshop "U-KOMI" app for free for a month.
After installing the application, you can select the plan of your choice and try the selected plan for free for one month.
*This campaign may end without notice.
summary
U-KOMI, a UGC tool, is a multifunctional, "word-of-mouth" customerMarketing ToolsIt is.
U-KOMI is,U-KOMI AIThe company has implemented a group of AI functions calledSentiment analysis, keyword extraction, AI score calculation, and automatic replies to reviews can be performed.
From customer service to service and product improvement, we take marketing to the next level.
UGC, including reviews, is,information assetThe more they are said to be, the more numerous and the more extensive they are,Create a sense of security and gain credibility with new customersIt can be done. Consequences,Improved CVRThis leads to
Engagement rate, which is the percentage of people who purchased after seeing a review or Instagram post out of the total number of orders received69.7% (%)There have even been cases of improvement.
For businesses currently using makeshop, U-KOMI is,Powerful support tool for review management, UGC utilization, and SEO enhancement all at onceIt is Because it is easy to install and configure,Hassle-free introduction even for the first timeThe following is a list of the most common types of products that can be used in the market.
In the makeshop storereviewand ... andUGCWhy not further enhance the value of your store by incorporating the power of NOW.U-KOMIto install and experience the tool's effectiveness!
List of UGC Case Studiesis here:https://u-komi.com/jirei
Download Materialsis here:https://u-komi.com/
To U-KOMIContact usis here:https://u-komi.com/contact/
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