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Notice

Launched AI review summary function

U-KOMI is pleased to announce the launch of its AI review summarization feature.

1. AI Review Summary Function

AI.Automatically analyze and summarize existing reviewsand then the summary results at the top of the review with the "Review SummaryDisplay as

Also,Pick up and display up to 5 keywords (topics)I will do so.

In addition, the keywords picked up are evaluated based on three criteria: good, normal, and bad.

A "good" rating is indicated by a check mark to the left of the keyword. No mark will be placed for "Normal" ratings. In the case of a "bad" rating, a minus sign will be placed.

This feature is currently available only in the Enterprise plan.

To use the system, simply turn on the "Show AI Review Summary" option on the administration screen.

Actual screen showing the AI ​​review summary featureTurn on "Show AI review summaries" in the admin screen on the right and you're set!

2. Advantages of Introducing AI Review Summary Function

Consumers reduce the hassle of visiting physical stores in their busy lives by shopping online. In online shopping, reviews are,Evidence that the product or service is reliable or notandPlay a role in consumers' purchasing decisionsThe following is a list of the most common problems with the "C" in the "C" column.

However, it takes a fair amount of time to scroll through the many review submissions and select an entire overview of reviews to examine them in detail.

Therefore, by implementing the AI Review Summary function, the summary of the review is automatically summarized and displayed at the top of the review,Customers get reviews at a glanceand can be used toEliminate the need to scroll and select reviews.This will make it possible to

The benefits of implementing an AI review summary function can be summarized from the brand and consumer perspectives, respectively, as shown below.

Benefits of AI review summary functionbrand perspectiveconsumer perspectiveEfficiently analyze, summarize, and display large volumes of reviewsImproved usability by reducing review viewing timeExtract and display key points of reviews using keywordsQuickly understand review overviews and user opinionsUnderstand changes in customer needs and use them to improve functionalityPrevent decision fatigue and speed up purchasing decisions by viewing only the points you need

3. About U-KOMI

U-KOMI is a UGC (user generated content) utilization tool for collecting and utilizing customer feedback. By using this tool, you can display reviews beautifully on your own e-commerce site, not to mention improve your conversion rate (CVR) by utilizing Instagram content,Implementing a mechanism that enables the real-time utilization of a living information asset in the form of reviews as a feature.We are flexible to meet a variety of customer needs! We respond flexibly to a variety of customer requests!

We encourage you to consider the benefits of introducing UGC tools and consider implementing them in line with your company's marketing initiatives.

There are many other useful functions!

If you are interested in the details of the function or,
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